Frequently Asked Questions
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FORMATION is located in the heart of Carytown in RVA. Our address is 8 S Crenshaw Ave, Richmond, VA 23221.
Please park on the street, or in the lot across the street. Do not park in the McDonald's parking lot.
If I’m working with someone at the time you arrive feel free to have a seat near the front door and I’ll be with you as soon as I’m finished.
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Our bread and butter is helping athletic adults with back pain get back to feeling good and strong with exercise and life.
Beyond back pain, we’ve helped clients from head to toe (literally!). If you’re a weekend warrior, have an injury, and want the best help RVA has to offer, we’ve got you covered.
Here is a link to our services.
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Before your first visit you will receive an Evaluation Acceleration Form which will include information regarding current and previous injuries and health history. This allows us to get to work quicker on your first visit.
For more details on what to expect click here.
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Please don’t. It’s hard to assess movement and expose joints in jeans. Please wear clothing you can work out in. At FORMATION we prefer:
Shorts, yoga pants, or stretchy pants.
Light, stretchy t-shirt, tank top, sports bra.
Shoes to work out in.
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No! Virginia is a “direct access” state which means you do not need a prescription for physical therapy. This allows you to receive treatment faster and cut out extra steps, such as waiting for an appointment with your physician. Reach out to start getting help today.
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While most of our clients have health insurance, FORMATION is an out-of-network provider. You are in control of your care, free from the boundaries imposed by insurance. This allows us to provide one-on-one, hour long visits with you and you alone. We have learned that insurance-driven physical therapy results in having less time with your physical therapist, decreased service options, and denials of treatment. We choose to be better. We will work together to create a plan of care that meets your needs without third party limitations.
At this time we are unable to provide physical therapy to clients with Medicare, and Medicaid does not reimburse for services.
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Most clients are reimbursed for part of their visit by their insurance if they have met their deductible. Ask your insurance company what your out-of-network benefits are for physical therapy (we can’t guarantee reimbursement). FORMATION will provide you with a bill with all the information you would need to submit.
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Yes! We accept FSA, HSA, credit card, cash, or check.
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Most clients feel significant relief within 2–4 visits. Sometimes even faster.
But relief is just the beginning. If you want the pain to stay gone, we need to rebuild what caused it in the first place.
That’s why, after those first few visits, we typically see clients weekly to every other week. Between sessions, you’ll have:
A fully customized home program (delivered via app)
Unlimited messaging + check-ins between visits
Clear movement cues, video demos, and real-time feedback
So even if you’re not in the clinic every few days, you’re still progressing every single week.
This structure gives you flexibility and results, while building real independence.
Want to keep working with us after your initial program?
We work with active clients who want to hit new goals, lift heavier, move better, and stay at peak performance long-term.
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Fill this out to see if we’d be a good fit to work together!
Text: 804-442-6212